Shipping policy

Shipping Policy

At Down South Co, we want every order to arrive safely, beautifully packaged, and right on time. Below you’ll find all the details about how we process and deliver your purchase.

Order Processing

All orders are carefully prepared and packaged within 1–3 business days after purchase. Once your order has been shipped, you’ll receive an email confirmation with a tracking number so you can follow its journey right to your door.

Shipping Time

Delivery times vary depending on your location:

United States: 5–10 business days
Canada & Europe: 7–14 business days
International: 10–20 business days

Please note that during peak seasons or holidays, shipping times may take slightly longer.

Shipping Costs

We offer free standard shipping on all orders over $50.
For orders under $50, a flat rate of $4.99 applies at checkout.

Tracking & Updates

Once your order has been shipped, you’ll receive a tracking link via email. Please allow 24–48 hours for the tracking information to update after dispatch.

Delays & Lost Packages

While rare, unexpected postal delays can occur. If your package appears to be delayed or missing, please contact our support team at

Downsouthcapco@gmail.com

, and we’ll assist immediately. We’ll work with our shipping partners to locate your package or arrange a replacement when necessary.

International Shipping & Customs

International orders may be subject to customs fees or import taxes depending on your country’s regulations. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your order or shipping details, we’re here to help.
Email: